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Welcome to the OptiSurface Support Center!

Please use our search box to the right to get answers fast (it's a bit like tapping directly into our brains).  
If you're still stuck, click the 'Contact support' button to the right and we will do our best to get you out of your bind.  
Our 'Give feedback' section is a great way to get your ideas heard.  We are here to make sure of your OptiSurface success. 
Ed, Support Engineer, OptiSurface

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Knowledge Base

  1. Most Important Articles →

    1. Recent Knowledgebase Updates List
    2. OptiSurface Designer Release Notes
    3. How to Rebench with Trimble Field Level II

  2. News and Press →

    1. Latest OptiSurface News Is On Twitter
    2. OptiSurface In Press
    3. OptiSurface in Press: Farm Forum Magazine
    4. OptiSurface in Press: Brownfield AgNews - The Benefits of Reshaping Fields
    5. OptiSurface in Press: PrecisionAg Buyer's Guide - How to Improve Farm Profit With GPS Landforming

  3. Testimonials →

    1. Farmer Testimonials
    2. Consultant Testimonials
    3. Contractor Testimonials
    4. Dealer Testimonials

  4. OptiSurface Designer V3 Guide →

    1. 1 Introduction
    2. 2 Getting to Know OptiSurface Designer
    3. -- 2.1 Tool Bars
    4. -- 2.2 Navigating In OptiSurface Designer
    5. -- 2.3 Auto-BackUp Files

  5. Procedures →

    1. Loading .gps File into Trimble Field Level (FMX)
    2. Transforming UTM Topographic Data in CSV Format into XYZ Format
    3. Welcome New OptiSurface Designer Users
    4. Terra Cutta Survey Export & OptiSurface Design Import
    5. Importing Shapefiles into Trimble Displays for Guidance Lines

  6. Example Designs →

    1. Example 1: Sugarland with OptiSurface1D
    2. Example 2: Smooth Curves with OptiSurface1D
    3. Example 3: African Pivot with OptiSurface2D
    4. Example 4: To Ditch or Not to Ditch using OptiSurface 4D
    5. Example 5: Lay of the Land with OptiSurface 4D

  7. Licensing and Credits →

    1. Third Party Software Acknowledgements
    2. Cannot Access OptiSurface Designer
    3. Error Codes for Licenses
    4. How to Check Your OptiSurface Webstore Credit Count
    5. OptiSurface Incab Activation Steps

  8. Video Tutorials →

    1. How To Use OptiSurface Designer With John Deere iGrade Plane Control
    2. Importing the gps File to Trimble FMX or FM-1000
    3. Moving the Benchmark to Align with the Field with Trimble FM-1000 or FMX
    4. Exporting Survey from TopCon AgForm3D for OptiSurface Import
    5. Navigation in with the User Interface

  9. Tips and Tricks →

    1. Drain Floor Control File
    2. Not Seeing the .gps File on Trimble FMX
    3. Post Landforming Assessment
    4. Setting Graphics Card for OptiSurface Designer
    5. Settlement In Low Spots That Were Filled

  10. General →

    1. Drain Side Batter Examples
    2. RTK Correction Networks Accuracy
    3. Accuracy of RTK and RTX GPS
    4. Export To Field Level .gps File From UTM Coordinate System
    5. How Often Does The Earthworks Need To Be Done?

  11. Troubleshooting →

    1. OptiSurface Designer on Multiple Monitors or Display
    2. Irrigation Analysis Setup Troubleshooting
    3. Profile Line Not Working
    4. GPS Not Working For OptiSurface Cloud
    5. Coordinate System Differences with Different GPS Systems

  12. OptiSurface Designer v1.4 Guide →

    1. 1 Introduction
    2. 2 Getting to Know OptiSurface Designer
    3. 2.1 Tool Bars
    4. 2.2 Navigating in OptiSurface Designer
    5. 2.3 Auto-BackUp Files

  13. All articles →

    1. Loading .gps File into Trimble Field Level (FMX)
    2. 1 Introduction
    3. Runoff Analysis
    4. Recent Knowledgebase Updates List
    5. Example 1: Sugarland with OptiSurface1D
    293 articles →