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File Cannot Be Opened From USB/Network Devices

Last Updated: 23 April 2014          For OptiSurface Designer V1.4 and up

OptiSurface Designer crashes when opening .osd file from another computer.  It can be opened in my colleague's computer but it crashed in mine.

We've had experience OSD crashing when opening files from a network drive and USB drives.  Please copy the file to your computer hard drive (drive C) and try opening the osd file again.

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